ADMISSION

Admission to all aged care facilities is by approval of the Commonwealth Department of Health and Ageing, via your local Aged Care Assessment Team (ACAT). The Team will provide you with a copy of the approval, known as an ACCR Form.

The Commonwealth Department of Health and Ageing also determines the fees and basic benefit paid for each resident. Information about the current level of fees may be obtained from the Director of Nursing at each facility.

NURSING, PHYSIOTHERAPY, MEDICAL, ALLIED HEALTH
AND OTHER SERVICES

All of our facilities employ Qualified Nursing Staff 24 hours per day 7 days a week, residents and their families have a choice of Medical Practitioner, we offer the services of Physiotherapy and can assist with Dental, Hearing, Optical and Podiatry upon request. We provide specialised nursing procedures as required and other services on request.

QUALITY IMPROVEMENT

All of our homes have a Continuous Quality Improvement Programme in place, where upon all our services are under constant review to ensure that we always provide the highest standards possible.

RELIGIOUS OBSERVANCE

All of our homes accepts people from all religions and residents are encouraged to fulfill their particular religious needs, any Minister of Religion is free to conduct services at the facility. 

MEALS

All of our facilities offer a wide variety of tasty home cooked meals, prepared daily on the premises. Special diets are available upon request, and the daily menus are on display within the facility.